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We at My Hair Eden know that premium hair is an expensive investment.  For this reason we do our best to ensure that  ALL of our customers are satisfied. If you are not pleased with your purchase, rest assured that My Hair Eden will happily exchange it  for something of equal value.  My Hair Eden offers a 10 day exchange on premium hair purchases.  While all sales are final and we do not offer refunds, we will exchange an item if it is returned within 10 days of receipt.    Hair that has been altered in any way (including but not limited to glued, taped, washed, cut, styled, conditioned) is NOT eligible for exchange.  The returned item will be inspected to ensure that it is in its original condition.  Exchanges are based on availability. You (the customer) are responsible for all shipping fees associated with the exchange.

To ensure that your exchange goes smoothly, please adhere to the following rules:
1. Items must not be altered in any way and must be in their original condition
2. Call or email to get a Returned Merchandise Authorization (RMA) Code
3. Return hair to My Hair Eden within 10 days of receipt

If you have an issue with hair that you have installed, please contact us.  We will do our best to ensure that you are satisfied.